Last updated: March 1, 2026
TechLedger.ai ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information.
When you submit an inquiry through our contact form (hosted by Zoho Forms), we collect the information you voluntarily provide, which may include your name, email address, company name, phone number, and a description of your Zoho environment or needs.
When you engage our services, we extract structural metadata from your Zoho environment. This includes field definitions, workflow configurations, blueprint structures, and function logic. We do not extract, access, or store your transactional business data (such as individual customer records, financial data, or personal information stored in your CRM) unless explicitly agreed upon in a separate data processing agreement.
This website does not use cookies, tracking pixels, or third-party analytics services. We do not collect browsing behavior, IP addresses, or device information through this website.
We use the information we collect to respond to your inquiries and provide requested services, deliver forensic analysis and diagnostic reports on your Zoho environment, communicate with you about your engagement, and improve our service methodology.
We implement reasonable technical and organizational measures to protect the information we handle. Client system metadata is stored securely and access is limited to authorized personnel. All analysis outputs are delivered directly to you and are not shared with third parties.
Inquiry form submissions are retained for the duration of our business relationship plus a reasonable period for follow-up. Client system metadata and analysis outputs are retained for the duration of the engagement and deleted upon completion unless you request otherwise. We do not sell, rent, or share your information with third parties for marketing purposes.
Our inquiry form is hosted by Zoho Corporation. Information submitted through the form is subject to Zoho's privacy policy in addition to ours. We use AI services (including Anthropic's Claude) for diagnostic analysis. System metadata provided to AI services is used solely for analysis purposes and is subject to the respective service provider's data handling policies.
You have the right to request access to the information we hold about you, request correction or deletion of your information, withdraw consent for us to process your information, and request a copy of your data in a portable format. To exercise any of these rights, please contact us at info@techledger.ai.
We may update this Privacy Policy from time to time. We will notify clients of material changes via email. The "Last updated" date at the top of this page indicates when this policy was last revised.
If you have questions about this Privacy Policy, please contact us at info@techledger.ai.